PRIVACY POLICY

JinHua International, together with its related affiliates (“JHI”, “we”, “us”, or “our”), controls and is responsible for your personal data. JHI operates JHI.asia and the JHI operating management system.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”) and other applicable laws. It covers all personal data you provide to us through the JHI.asia website, the JHI Website, the JHI Mobile App, and any related services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue your use of the Services. As our Services and the regulatory environment evolve, we may update this Policy. We will notify you of material changes where required by law.

“Personal Data” means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which we have or are likely to have access.

We may collect the following types of Personal Data:

• Contact Information: name, mailing address, email address, and telephone number.
• Identity and Membership Information: NRIC/FIN/passport number, membership identifiers, and professional affiliations.
• Account Information: username, password, and profile details.
• Financial Information: credit or debit card details, billing information, and payment history handled in accordance with PCI DSS standards.
• Technical Information: IP address, browser type, device data, cookies, tracking technologies, and usage patterns on the Services.
• User Content: materials you post, upload, or share on the Services, such as comments, photos, videos, and business information.

We collect, use, and disclose Personal Data to:

• provide, maintain, and enhance our Services for you;
• verify identity and process membership applications;
• manage accounts and deliver customer support;
• process payments and fulfil service requests;
• send important administrative notices, alerts, and updates;
• deliver marketing and promotional messages about events, offers, and services via mail, email, SMS, or telephone, where permitted by law and subject to your consent;
• generate and analyse “Relationship Data” (networking information among JHI Members) to advance JHI's legitimate business interests;
• comply with applicable laws, regulations, codes of practice, or requests from public and governmental authorities;
• protect the rights, property, or safety of JHI, our users, and the public.

You may opt out of marketing communications at any time.

We disclose Personal Data only when necessary or permitted:

• to related affiliates, franchisees, and partners in support of the Services provided to you;
• to carefully selected third-party service providers, agents, and data processors (such as cloud hosting, payment, and analytics vendors) bound by confidentiality and security obligations;
• to satisfy legal obligations, protect our rights, or respond to lawful requests from authorities;
• in connection with business transactions, including any merger, acquisition, or sale of assets.

Your Personal Data may be transferred to servers outside Singapore, including in the United States and the United Kingdom. We take reasonable steps to ensure such transfers comply with the PDPA and that overseas recipients provide a comparable level of protection.

You may withdraw consent for the collection, use, or disclosure of Personal Data by providing reasonable notice. Depending on the request, withdrawal may affect our ability to continue delivering Services.

You may also request to:

• access a copy of Personal Data we hold about you;
• obtain information about how your Personal Data has been used or disclosed within the past year;
• correct inaccurate or incomplete Personal Data.

To exercise these rights or manage marketing preferences, please contact our Data Protection Officer (DPO) using the details below. We will respond within a reasonable timeframe, subject to any lawful grounds for refusal.

We maintain reasonable administrative, physical, and technical safeguards to protect Personal Data from unauthorised access, collection, use, disclosure, copying, modification, or similar risks. However, no method of transmission over the Internet or electronic storage is completely secure.

We retain Personal Data only for as long as necessary to fulfil the purposes stated in this Policy or as required for legal or business reasons. When retention is no longer needed, we take reasonable steps to delete or anonymise the data.

Our Services use cookies and similar tracking technologies to understand usage patterns, improve user experience, and administer the platform. You can control cookies through your browser settings, but disabling them may affect certain features.